Sending money to your bank account

To send money back to your bank account, you will first need to make sure your funds are converted from digital currency to Canadian dollars. It is not possible to send digital currency to a bank account, so you will need to first convert your funds to Canadian dollars.

For a step-by-step guide on converting your funds to Canadian dollars, see the link below.

Converting digital currency to fiat currency

Once your funds are converted to Canadian dollars, there are a couple different ways to send your money back to your bank account. You can either use a direct bank deposit (our most common option) or if you are looking to send over $10,000 you can use a wire transfer.

For a step-by-step guide on sending money to your bank account with a direct bank deposit, see the link below:

Direct bank deposit withdrawals

For a step-by-step guide on sending your money to your bank account with a wire transfer, see the link below:

Note: This option is only available for transactions over $10,000 CAD.

Wire transfer withdrawals

Both options have different fees and processing times. For an outline of each option’s fees, processing, and withholding periods, see the link below:

Fiat currency fees, processing, and withholding

If you are having issues sending your money to your bank account, see the link below for a list of our most common issues.

Common fiat currency withdrawal issues