If your forgot your password:
Please follow the steps here for account recovery.
If you forgot your username:
Please email firstname.lastname@example.org with a selfie verification photo. You will need to hold up (written on a piece of paper): the first five digits of your account ID (or “Coinsquare”) and the current date as well as a piece of government issued photo ID. This photo will be used to verify your identity and allows us to maintain your account security.